Service Agreement.
Effective Date: April 24, 2026
This Service Agreement ("Agreement") is entered into between Digital Goat Consulting LLC ("DGC," "we," "us"), a Florida limited liability company, and the individual or entity accepting this Agreement ("Client," "you").
By completing checkout, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement.
1. Services
DGC will provide the services associated with the package selected at checkout.
Launch
- Custom website design and development
- Mobile-responsive, SEO-ready build (meta tags, structured data, sitemap)
- Technical SEO foundation and baseline local SEO setup
- Managed hosting during the minimum term
Managed Hosting
- Website hosted on DGC-managed infrastructure
- SSL certificate provisioning and renewal
- Server uptime monitoring
- No development, design, or content work included
Launch + SEO Growth
- Website design, development, and deployment
- Hosting on DGC-managed infrastructure (SSL, uptime monitoring included)
- Ongoing website, content, SEO, and conversion improvements during the minimum term
- Month-to-month Managed Growth Continuation after the minimum term unless the Client requests file handoff or Managed Hosting before renewal
Onboarding (one-time, included):
- Google Analytics 4 (GA4) and Google Tag Manager setup
- Event tracking: form submissions, phone clicks, CTA clicks, scroll depth
- Google Search Console and Bing Webmaster Tools setup
- Google Business Profile creation or optimization
- Lighthouse performance audit and optimization to 90+ target
- Meta tags, Open Graph, canonical URLs, robots.txt, sitemap, and LocalBusiness schema
Ongoing (monthly):
- Core Web Vitals and Lighthouse performance monitoring
- Google Search Console monitoring
- Monthly traffic and performance snapshot via email
- Uptime and security monitoring
Launch + Aggressive SEO
Everything included in Launch + SEO Growth, plus:
- Five (5) hours per month of development and content work
- Comprehensive technical SEO audit and strategy
- Competitor analysis and keyword research
- Content strategy and editorial calendar
- Full Google Business Profile optimization
- Extended schema markup implementation
- Localized on-page SEO
Ongoing (monthly):
- 3–4 SEO-optimized blog posts (800–1,200 words each)
- City-specific landing pages with unique content
- Google Maps pack optimization and local ranking monitoring
- Business listing management across major platforms
- Citation and NAP consistency auditing
- Technical SEO monitoring and remediation
- Monthly SEO performance report
Ongoing (quarterly):
- Competitor analysis and market position review
- Content strategy refresh
- Strategy review session with the Client
2. Fees and Payment
Recurring Services (Launch, Launch + SEO Growth, Launch + Aggressive SEO, and Managed Hosting)
Checkout includes any listed setup payment plus the first monthly service fee. After checkout, the monthly fee is processed automatically on the same calendar date each month via the payment method on file. The Client may update their payment method at any time through the Stripe customer portal.
Hourly and Custom Work
Work outside the scope of the selected package is billed at $250.00 per hour and invoiced separately, governed by a separate Statement of Work.
Late Payment
If a recurring payment fails and remains uncollected for more than fourteen (14) days past the billing date, DGC reserves the right to suspend services until the balance is resolved.
3. Term and Commitment
Managed Hosting
Month-to-month with no minimum commitment.
Launch
Launch has a minimum commitment of six (6) months. If the Client cancels before completing the minimum, the remaining minimum-term balance becomes due immediately unless DGC agrees to a different written resolution.
After the Launch minimum term and resolution of all outstanding balances, the Client may request file handoff. Ongoing hosting, support, SEO, and future growth are not included unless selected separately.
Launch + SEO Growth and Launch + Aggressive SEO
Launch + SEO Growth and Launch + Aggressive SEO have a minimum commitment of nine (9) months. If the Client cancels before completing the minimum, the remaining minimum-term balance becomes due immediately unless DGC agrees to a different written resolution.
After the minimum term, managed growth service continues month-to-month as Managed Growth Continuation at $500.00 per month unless the Client requests file handoff or a move to Managed Hosting before the next renewal.
Cancellation
After any applicable minimum commitment period, either party may cancel by providing thirty (30) days written notice via email. Services continue through the end of the current paid billing period.
Cancellation requests: [email protected]
4. Intellectual Property and Code Ownership
Launch, Launch + SEO Growth, and Launch + Aggressive SEO
During the minimum term, DGC retains ownership and operational control of the website source, deployment workflow, and managed hosting environment. The Client is granted a non-exclusive license to use the website for its intended business purpose.
After the minimum term and resolution of all outstanding balances, the Client may request file handoff. DGC will provide the static site files or repository access within fourteen (14) days where practical. Managed Hosting does not include ongoing SEO, content, or growth work.
Managed Hosting
Hosting services only. No source code or design assets are included or transferred. If the website was originally built by DGC, the terms of that engagement govern code ownership.
Portfolio and Attribution
DGC may display the Client's website in portfolio and marketing materials. The Client may request removal at any time by providing written notice.
5. Client Responsibilities
- Provide accurate and complete business information
- Respond to requests for content, feedback, or approvals in a timely manner
- Ensure that provided content and materials do not infringe on third-party rights
- Maintain a valid payment method on file for recurring services
6. Limitation of Liability
DGC does not guarantee specific search engine rankings, website traffic levels, lead generation, or revenue outcomes. Results depend on many factors outside of DGC's control.
To the maximum extent permitted by law, DGC's total liability shall not exceed the total fees paid by the Client in the three (3) months preceding the event giving rise to the claim. DGC shall not be liable for any indirect, incidental, consequential, or punitive damages.
7. Service Modifications
DGC reserves the right to modify tools, technologies, and methods used to deliver services, provided such modifications do not materially reduce scope or quality. Material changes to services or pricing will be communicated at least thirty (30) days in advance.
8. Confidentiality
Both parties agree to treat proprietary or confidential business information as confidential. Neither party will disclose confidential information to third parties without written consent, except as required by law.
9. Termination for Cause
Either party may terminate immediately upon written notice if the other party materially breaches and fails to cure within fourteen (14) days, becomes insolvent, or ceases operations.
Termination by the Client for cause: DGC refunds prepaid fees for services not yet rendered. Termination by DGC for cause: all outstanding fees become immediately due.
10. Governing Law
This Agreement is governed by the laws of the State of Florida. Disputes shall be resolved in the courts of Lee County, Florida.
11. Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions. It may only be modified in writing with the consent of both parties.
12. Acceptance
By completing the checkout process, the Client acknowledges that they have read this Agreement in its entirety and agree to be bound by its terms.
Digital Goat Consulting LLC
Florida service-area business
digitalgoatconsulting.com